PayTel Hosted PBX: Complete Your PCI Compliance Programme

Anyone who’s looked into the conundrum of PCI DSS knows that various solutions exist to help deal with the puzzle of compliance. These range from the downright dangerous such as ‘pause and...

Don’t Cast Your Company Adrift With a Leaky Compliance Programme

Treading water to ‘get by’ won’t help your company survive the tsunami of regulatory compliance that’s crashing towards it. Whether it’s PCI DSS, GDPR, PSD2 -SCA or MiFID II, your...

New BCH Platform Launched

Our tradition of excellence in engineering continues with the launch of our all-new platform. Despite unparalleled capabilities, as well as facilities that belie its underlying complexity, the...

SMS Solutions – Stay Connected with Clients

Whether SMS is used purely for marketing purposes, a call-to-action for survey data and response, appointment reminders, or even linked to payment solutions to boost collection rates, SMS has proven...

How to Successfully Navigate Through the Maze of Call Recording Regulations

On the face of it, it seems straightforward to simply record calls for quality and training purposes. Indeed, it’s fair to say that before the onset of a stringent regulatory environment, this...

Multi-factor Authentication: BCH Create SCA-ready Services

Introduced in September 2019 and to be implemented through a ‘phase-in period’, all customer-initiated European online card payments will now require SCA by March...

Don’t be Cautious with Conferencing

It’s fair to say that many of our clients approach audio conferencing with caution. However, once they experience the fluidity it introduces to working patterns, the flexibility it brings to...

BCH Level 1 PCI Program Adjudged “Outstanding” by QSA

In this month’s blog, we thought we’d let you into some of the rigours we recently faced when we had our annual level 1 audit. You’ll be able to see the dividing line between level 1 status and...

Our Journey to Level 1 PCI Compliance

To answer this, it’s important you know a bit about us as well as the journey we’ve taken to be at the forefront of our field. For nearly 20 years we’ve been one of a handful of companies...