Inbound Call Management Services
Queue Manager, a fully hosted call queuing solution, minimises lost calls to maximise sales without increased overheads.
Operating as either a stand-alone product or with your current PBX, Queue Manager is a cost-effective and fully scalable solution that can be set up in minutes.
When call volumes rise, Queue Manager simply steps in without the need for more agents or more lines. With features such as call recording and comprehensive reporting available, Queue Manger is probably the most comprehensive ‘off-the-shelf’ network-based product available today.