BCH Solutions’ progressive dialler automates the dialling process to use agent time productively so you can increase agent efficiency, boost customer contact rates, deal with skill-based issues, capture sales and maximise payment collections.
Advanced inbound routing complemented by PCI compliant payment processing, customer record presentation, call-back scheduling and automated SMS messaging help connect the right agent with the right person to deliver excellent customer service.
What’s more, with no risk of silent calls, our dialler solution is fully compliant with Ofcom regulations.

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Registered Company Address: 1 City Road East, Manchester, M15 4PN

127 Portland Street, Manchester, M1 4PZ

Tel. 0161 537 7707

Email. info@bchsolutions.net

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